Shipping policy

Shipping Policy

Thank you for choosing Allure Extensions! We’re committed to providing reliable and timely shipping for all orders. Please review our shipping policy for detailed information on our procedures.

1. Order Processing Time

  • Processing Time: Orders are processed within  1-3 business days. During peak seasons or sales, processing times may extend.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation. A separate shipping confirmation email will follow when your order has been dispatched.
  • Custom Orders: Custom or specialty items may require additional processing time. We’ll notify you via email if this applies.

2. Shipping Options and Delivery Times

  • We offer multiple shipping options to fit your needs. Estimated delivery times and costs are calculated at checkout and depend on your location and chosen shipping method.
  • Domestic Shipping:
    • Standard Shipping: Estimated delivery within 3-5 business days.
    • Express Shipping: Estimated delivery within 1-3 business days.
  • International Shipping:
    • Estimated delivery within  7-15 business days depending on the destination. Delivery times may vary due to customs processing.

3. Shipping Rates

  • Shipping costs are calculated based on the weight of your order and your location and will be displayed at checkout.
  • Free Shipping: We offer free standard shipping on all domestic orders at support@allureextension.com   +1 (860)-974-4007 .
  • International Shipping Costs: Customers are responsible for all international shipping costs and any duties, taxes, or import fees.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number so you can monitor its progress.
  • Tracking information may take 24-48 hours to update after the shipment leaves our facility.

5. Address Accuracy

  • Please ensure that the shipping address provided is complete and accurate. Allure Extensions is not responsible for delays or losses resulting from incorrect or incomplete address information.
  • Re-routing: If an order is returned due to an inaccurate address, we can re-ship it, but additional shipping fees may apply.

6. Delivery Issues

  • Lost or Delayed Packages: We strive to work with reliable carriers, but in rare cases, delays may occur. If your package is delayed or lost, please contact us at support@allureextension.com   +1 (860)-974-4007 and we will assist in locating it.
  • Stolen Packages: Once a package is marked as "Delivered," [Your Store Name] is not responsible for lost or stolen packages. We recommend shipping to a secure location.
  • Carrier Delays: We are not responsible for delays caused by carriers, weather, or other unforeseen factors beyond our control.

7. Shipping Restrictions

  • Some items or orders may be restricted for international shipping due to local regulations. If any restrictions apply to your order, we will notify you promptly.

8. Contact Us

  • For any questions regarding shipping, please contact us at support@allureextension.com   +1 (860)-974-4007